Conflict Dynamics in Educational Organizations

Abstract

This study aims to examine the dynamics of conflict in educational settings, focusing on the key drivers, consequences, and methods for effectively resolving conflicts. Conflict in educational organizations often arises from divergent goals, breakdowns in communication, and power tussles. Immediately, the operation of schools and universities is affected by this state of affairs. By observing conflict dynamics, we can improve the organizational environment. The present study is a qualitative study on 30 respondents, including administrators, teachers, and students. The data was collected through interviews and focus groups. For data analysis, the present research used thematic analysis to interpret the data to describe key patterns. The findings showed that the conflicts arise around role expectations and constraints on resources and communication. Some conflicts can be detrimental to morale, and others turn out to be a positive opportunity for change. The common tools for resolution are negotiation and mediation. If resolved, the conflict can enhance the spirit and facilitate growth. On the contrary, unresolved conflict simply leads to the disintegration of the organization. Therefore, conflict management training for leadership becomes a necessity. Conflicts in educational organizations become both harmful and beneficial depending on the mode of management applied. Consequently, proactive strategies are fundamental to creating a productive environment. Furthermore, the study emphasizes conflict management as pertinent to improving educational institutions. Future inquiry could further research the role of technology or follow up on the long-term impacts of conflict management practices.